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Ways We Work

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Mohsen Hadianfard

Co-founder at Sweet Tooth

What do you do?

I’m one of the co-founders at Sweet Tooth, a Waterloo software start-up in the eCommerce loyalty space. I’ve been with the company for just under 3 years now. I started off responding to client support issues. I then put together a support team and built out some processes and systems to streamline our support and development efforts. I then transitioned into a development role where I helped with the engineering efforts on our product. I now oversee all efforts within the company which effect our customers’ experiences in one way or another.

What mobile device do you use?

Nexus 4 Android phone at the moment.

Best way to stay on top of email?

I used to get a lot of emails while on the support team. I would have to dedicate 3 ~45minute chunks of my day to read over emails because I couldn’t get any work done if I kept checking them as they came in. Now I get much fewer emails. If there’s an action item in the email, I either do it right away and archive the email or I leave the email as unread and try again next time I’m checking emails. Once every morning, I attempt to clear out my inbox. Some items which I need to refer to within the next few days or few weeks, I keep in my inbox. The rest get archived. I’ll need to search for them if I need them. I make use of gmail’s priority inbox feature to decide which notifications make it to my phone.

Top five applications/programs?

Gmail. Google Calendar – Development IDE (jetBrains)

What is your best time-saving trick?

Organize my thoughts and things I need to do in the right order inside workflowy. Turn on some music and work through the list to get it all done.

Favourite productivity tool?

One non-tech thing you can't live without?

Music. Depending on what I’m doing and how focused I need to be, I listen to something different, but it’s almost always on.

Structure of your typical day? How do you divide your time?

I dedicate about 30 minutes to checking my emails in the morning. About another 30 minutes to an hour reading articles or blogs that are directly related to my company goals. Then I try to focus on clearing out my to-do list if I have items from the day before, or add items to it that I need to do. I try to schedule meetings at the beginning or end of the day so I don’t get distracted often.

What does your workspace look like?

Who would you like to see featured on Ways We Work?

Nathan Flanagan (One of KW’s top Real Estate agents).